ITES Services

Our ITES Services

• Inbound/ Outbound Call Centre Services
• Email Support Outsourcing Services
• Live Chat Support Services
• Lead Generation
• Account Based Marketing
• Email Marketing
• Digital Marketing
• Appointment Marketing

Inbound Services

• Srujana Consulting Pvt Ltd groundbreaking inbound call center services satisfy 90% queries in one session instead of connecting customers to multiple agents.
• Our round the clock inbound call services reduce call-back rate which strengthen customer relationship.

Outbound Services

• An effective outbound call center services must bring soaring results to a business by acquiring trust of large customer base.
• We are driven by powerful tools, training and sound knowledge of how to handle outbound calls.

Email Support Outsourcing Services

Email Support Services, despite of being an asynchronous channel of communication, must respond customer queries at the earliest with the most adequate and accurate solutions. That’s the only key to satisfied customers

Live Chat Support Services

We at Srujana Consulting offer cost-effective online chat support services to assist you with expanding your market reach, increasing your visitors' volume, and minimizing the visitor dropouts from your website.

Email Marketing

Emails provide a professional and direct medium that allows businesses to reach out to their leads and customers legitimately. When it comes to business content, consumers prefer to be contacted through email. In fact, A study from Marketing Sherpa reports that 72% of consumers prefer to receive business messages through email.

Here are just a few reasons why email marketing works well with modern consumers: It's convenient. With access to email right on their smartphone, most consumers find this type of communication very convenient. consumers can stay connected with their business wherever they are. It's personal. Today’s consumer is bombarded with marketing messages, and they tend to respond best to those that are personalized and relevant. With email marketing, we help you personalize your messages and content based on the subscribers' preferences and lead patterns. It's instant.

Lead Generation

Today’s empowered customers expect the interactions they have with your sales and marketing teams to be highly personalized and relevant—which can make striking up valuable conversations with prospects challenging. Account-based marketing (ABM) isn’t a new topic, but today it’s catching fire like never before. This explosion in popularity is due to parallel economic and technological trends that have made accountbased marketing an essential strategy for B2B marketers.

While this activity serves several purposes—establishing thought leadership, expanding brand awareness, improving customer retention—lead generation remains the top goal.

You can prioritize the good leads over the bad, assign points to potential prospects, target the attributes most often associated with serious customers, and more easily identify which people to further invest time and resources in. To maximize the odds that will happen, we design perfect HQLs lead generation program.